You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.

Your Role

 To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.  To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.  To create files for consolidation containers (Master).  To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.  To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.  To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.  To release BAL B/L as per Financial Guidelines + working instructions.  To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs.  To check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies.  To support and resolve claims + disputes.

Your Responsibilities

• To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.

• To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.

• To create files for consolidation containers (Master).

• To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.

• To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.

• To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.

• To release BAL B/L as per Financial Guidelines + working instructions.

• To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs.

• To check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies.

• To support and resolve claims + disputes.

Your Skills and Experiences

• Experience in ocean export operations, preferably a forwarder.

• Comfortable working with systems (not paper-based).

• Ability to read and write English (little or no speaking, but reading and writing English is required for systems and emails).

• Flexibility and willingness to learn in a changing environment.

• Willingness to work efficiently.

• Licenses and certifications are not required.

Good Reasons to Join

At Kuehne + Nagel, you can utilize and refine your relationship management skills and specialized business acumen as part of a committed and dynamic sales team. We offer extensive trainings and education for professional development, competitive remuneration, and ample opportunity to engage, collaborate and lead with a truly global network. Our employees particularly appreciate the high degree of creative freedom, the fluid transfer of responsibility and international career exposure. Success comes with the people who make it possible, which is why we do our best to take you on board for the long term. Together, we will win the future!

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.