Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As the Accounts Receivable Clerk you’ll play a critical role in creating a quality experience that impacts the financial well-being of our patients. In an environment where the patient is at the center of everything we do, the Accounts Receivable Clerk play an important role on a team that supports the Accounts Receivable department by performing combinations activities. The Accounts Receivable Clerk will be required to successfully complete the UnitedHealth Group new hire training and demonstrate proficiency to continue in the role.

This position is full-time (40 hours/week) Monday to Friday On-Site in our Minneapolis, MN offices. It may be necessary, given the business need, to work occasional overtime or weekends.

Primary Responsibilities:

• Assists in documenting standard operating procedures and business rules for the department

• Communicates with superiors, peers, employees, internal and external customers, and others, as appropriate, on a regular basis, assuring proper flow of information

• Is responsible for supporting staff that work remotely

• Manage in-coming documentation and ensure it is routed to the correct file and or staff member for review and resolution

• Assists in resolving problems relating to all areas of Patient/Third Party billings and missing information

• Collaborate with team members to ensure continuous improvement in processes

• Maintains current knowledge of billing requirements, denials, system practices, and applications

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of experience in insurance billing

• 1+ years of experience in patient, client, or third-party insurance billing

• 1+ years of experience in Auditing

• Advanced level of proficiency with Windows PC applications, which includes solid keyboard and navigation skills and ability to learn new computer programs

• Exceptional time management skills

• Ability to multi-task and collaborate with others

• Solid organizational skills

• Ability to prioritize workflow

• Ability to adapt to changes

Preferred Qualifications:

• Previous work experience in a fast-paced environment requiring solid multi-tasking and problem-solving skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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