Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Assists with didactic, practical, clinical, and on the job training of allied health staff education needs for Lab Support Services for outpatient and inpatient (including but not limited to phlebotomy, central processing, and lab call center) and/or formal Mayo Clinic School of Health Sciences phlebotomy education programs within the Department of Laboratory Medicine and Pathology (DLMP). Assists with providing “hands-on” training for lab support services staff and support the internal practice for developing skills in phlebotomy and collections to non-lab allied health staff. Assists with the development and implementation of lectures, training content/documents, SOPs, and competencies using research, collaboration across inpatient and outpatient locations, and best practice information and guidelines. Maintains competency in both inpatient and outpatient lab support services related skills, tasks, responsibilities, workflows and processes. Assists in the completion of and/or provides oversight to personnel training records, competencies, and other documentation. Actively participates and performs phlebotomy, sample collection, central processing, general workflow, call center duties, and other job-related duties as assigned. Performs duties in a professional and ethical manner and employs professional conduct and appearance in the performance of duties. Develops, uses, and trains on proper professional communication skills with staff, patients, and families as well as proper technique and etiquette regarding patient interactions and care for Lab Support Services. Must be fluent in the computer systems, LIS, and other applications. The individual must demonstrate confidentiality and trustworthiness as well as deal effectively with people in stressful situations.

Qualifications

High School diploma or GED equivalent and three years of experience in lab support services required OR two-year degree in health related sciences with experience in phlebotomy required.

Completion of a phlebotomy accredited program required.

National certification in phlebotomy and/or pertinent laboratory field as required by specific lab specialty from an accredited association such as ASCP required.

Effective oral, written, listening, and coaching skills coupled with didactic and “hands-on” teaching skills are essential. Excellent computer and communications skills required.

** All candidates must provide an updated resume to be considered.

*Visa sponsorship is not available for this position; Also, this position DOES NOT participate in the F-1 STEM OPT extension program.

During the selection process you will participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Exemption Status

Nonexempt

Compensation Detail

$21.74 - $30.86

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday-Friday 8:00am-5:00pm This position supports our Lab Support Services Unit for Inpatient and Outpatient and the Phlebotomy Technician Program and will require varied hours.

Weekend Schedule

Occasional weekends and holidays.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Mary Ricci

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.