This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6463260

Primary Purpose: The primary purpose of the Front Desk Associate is to ensure that guests have an excellent hotel experience through greeting them, processing check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests. Work Performed: The Front Desk Associate will be tasked with the following duties, responsibilities, and assignments: - Check-in and check-out guests; - Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner ; - Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions; - Handle cash and credit card transactions and process guest accounts ; - As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant; - Ensure proper disinfecting/sanitization/cleaning of shuttles, front drive, and lobby; - Print and distribute Daily Event Sheet, door signs, and reader board signs; - Fax and make copies for guests, along with other services of the Business Center ; - Arrange for sending and receiving of packages; - Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications ; and - Any and all other work as required to complete the primary purpose of the position.