Description

Amazon’s Global Risk Management Claims team is seeking a talented Worker's Compensation (WC) Manager to support our growing worker's compensation program.

Key job responsibilities

• Oversee non-litigated and litigated claims.

• Develop strategy and action plans for claims in tandem with external counsel, TPA's, and insurance companies.

• Field and address business partners on-going questions and issues through claims resolution as needed.

• Partner with other internal partners to innovate processes and strategies to create efficiencies.

A day in the life

You will report to a Senior Risk Manager and be enthusiastic about driving change. You will lead strategy on WC claims, handling litigated and non-litigated claims in conjunction with Third Party Administrators (TPA's), outside counsel, and insurance companies. You will help develop programs and tools that contain costs. You will partner with external vendors on innovative claims handling initiatives that support simplicity while enhancing the customer experience. You will serve as the subject matter expert to dive deep on claim processes, challenge the status quo, and develop impactful solutions. You will support internal audits to ensure quality and compliance are in accordance with client service instructions and performance expectations. You have the ability to lead a group of talented people to achieve strategic goals.

We are open to hiring candidates to work out of one of the following locations:

New York, NY, USA

Basic Qualifications

• 7+ years of Worker's Compensation Claim handling experience

• 5+ years robust understanding of litigation process and claims handling from inception to resolution

• 5+ years managing and analyzing large data

• 5+ years leading a large team of people

Preferred Qualifications

• Active adjuster licenses or J.D.

• 5+ years leading a team of people greater than 20

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $126,900/year in our lowest geographic market up to $236,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.