Description We are offering a role within the telecom industry, based in New York, New York, for a General Office Clerk. This is a short term contract employment opportunity, where you will be deeply involved in providing back office services, ensuring smooth operations and maintaining client satisfaction.

Responsibilities:

• Process and maintain accurate customer credit records.

• Resolve customer credit inquiries and monitor customer credit accounts.

• Utilize appropriate logs for all office services work.

• Ensure job tickets are properly filled out before beginning work.

• Perform work in office services, primarily mail, digital reprographics and intake functions.

• Prioritize workflow and perform quality assurance on own work.

• Load machines with various paper and toner supplies.

• Answer telephone, emails and place service calls when needed.

• Adhere to policies and use equipment and supplies in a cost-efficient manner.

• Handle sensitive and/or confidential documents and information.

• Interact with clients in person, over the phone or electronically.

• Troubleshoot basic equipment problems. Requirements • Demonstrated experience in the role of a General Office Clerk or similar role

• Proficiency in operating office machinery including scanners, fax machines, and other office equipment

• Excellent customer service skills, with experience in answering inbound calls and handling service calls

• Knowledge of office functions, operations, and procedures

• Ability to troubleshoot common issues and provide workstation support

• Experience in supervising a team or a project

• Capability to maintain logs and records diligently

• Proficiency in scanning and digitizing documents

• Ability to ensure quality assurance in all tasks

• Willingness to work overtime as required

• Solid communication skills, both written and verbal

• Experience with receptionist duties including managing incoming calls and visitor reception

• Familiarity with hiring processes and policies

• Proficiency in distributing faxes and managing paper documentation

• Ability to work effectively in a digital environment

• Experience in managing facilities and ensuring a clean and efficient workspace

• Ability to adapt to new software and technology quickly.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .