PRIMARY FUNCTION: Assist passengers with baggage check-in and boarding for Airgate flights. Assist FBO customers with all services. Fuel and clean company aircraft. Maintain excellent customer service at all times. *ESSENTIAL FUNCTIONS: *

1. Welcome and assist all passengers and fly-in customers with all service needs of aircraft and flight crew (fuel, oil, catering, baggage assistance, rental car staging, special requests, etc.).
2. Coordinate between customer service representatives and customers.
3. Marshall aircraft in/out of parking position.
4. Connect ground support equipment for air conditioning, heating and power.
5. Tow aircraft on ramp area and in/out of hangars.
6. Monitor radio frequencies to prepare for inbound aircraft.
7. Prepare company aircraft for flight (cleaned, water/snacks stocked, fuel, bags loaded, etc.).
8. Assist Bahamas passengers with baggage (receiving and distributing) and weigh all baggage.
9. Clean and maintain FBO facilities including crew courtesy car.
10. Clean and maintain hangars.
11. Clean inside/outside of all company aircraft.
12. Service and clean golf cart and tugs.
13. Adhere to all company safety practices and policies.
14. Any special projects as directed by the supervisor.

Qualifications:

• Possess and maintain a valid driver's license.
• Qualified applicants will have a minimum 1 year experience in customer service.
• Must be able to work overtime, nights, and weekends to support customer or operational requirements.
• Physically able to perform heavy liftingon a regular basis.
• Physically able to stand or walk for long periods of time.
• Physically able to frequently sit, stand, walk, stoop, bend, reach, grasp, and carry objects.
• Excellent time management skills, ability to prioritize work, and work independently as well as in a team.
• Excellent customer service skills.
• Strong communication skills both verbal and written.
• Simple arithmetic skills
• Prior experience working in an airport or Fixed Base Operation environment preferred.

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