Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Medical Assistant Trainees

Job Summary:

PAID TRAINING TO BECOME A MEDICAL ASSISTANT

The next Medical Assistant Program cohort is scheduled to start July 15, 2024. Those hired into the program will have a job as a Medical Assistant Trainee that pays them to complete a 12-week training program. Following the completion of the program requirements, the trainee will transfer to a Medical Assistant position within a VUMC clinic. MA Program graduates are expected to work at least one year in a full-time Medical Assistant role in a VUMC clinic. Medical Assistants must have and maintain a certification from one of the Vanderbilt University Medical Center approved MA programs within 120 days of employment.

ABOUT THE PROGRAM

The Medical Assistant Program is a partnership between Nashville State Community College (NSCC) and Vanderbilt University Medical Center, in the Center for Programs in Allied Health. This program provides a unique opportunity for students to pursue a health career that is in high demand and provides the opportunity to work as a Medical Assistant at Vanderbilt University Medical Center.

Enrolled students complete a rigorous didactic curriculum at NSCC with courses in medical terminology, anatomy and physiology, clinical procedures, and administrative management. Course work is reinforced through hands-on clinical application of content learned at VUMC medical clinics and under the supervision of clinical preceptors. Students gain skills in communications, taking vital signs, assisting with clinical examinations, and performing certain medical laboratory procedures.

PROGRAM CURRICULUM

• Pipeline to a career as a Medical Assistant at VUMC

• 12 weeks to completion

• 4 weeks classroom instruction at NSCC

• 8 weeks clinical experience various VUMC clinical departments

• Certification test preparation

• Online support modules

• Weekly cohort collaboration

JOB SUMMARY

Supports the licensed healthcare team assisting with clinic flow through patient intake, assistance with office visits, exams, and procedures under the direct supervision of a Licensed nurse or certified medical assistant until program completion. May gather and document patient intake and screening data, assist with and reinforce patient and family education and communication with the health care team.

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THIS MEDICAL ASSISTANT TRAINEE POSITION WILL PROVIDE PATIENT CARE FOR ADULT PATIENTS IN A VUMC CLINIC.

KEY RESPONSIBILITIES

• The responsibilities listed are a general overview of the position and additional duties may be assigned.

• Directs and supports patient flow as well as unit operations by maintaining supplies, equipment and unit environmental standards.

• Facilitates identification of resources to meet patient healthcare needs.

• Performs/assists with procedures according to organizational/departmental standards.

• Collects and documents patient screening data for the healthcare team.

• Assists with patient and family education.

SHIFT: During the 12-week training program, trainees typically will work 32 hours per week Mon-Thurs 8a-4:30pm. After transferring to a VUMC clinic at the end of the program, hours may differ based on the clinic. Many clinics work 40 hours per week Mon-Fri.

Watch the video at the following link to learn more: VUMC | Medical Assistant Program

TECHNICAL CAPABILITIES

• Planning & Organizing (Fundamental Awareness): Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities. Appropriately matches equipment, and capital resources to task demands. Prepares and presents clear and accurate status reports on projects and assignments.

• Clinical Patient Documentation (Fundamental Awareness): Has limited experience or training working with clinical applications for patient documentation.

• Environment of Care (Fundamental Awareness): Has limited experience or training working with set up and maintenance of patient exam rooms, supplies and equipment.

• Clinical Competencies (Fundamental Awareness): Demonstrates limited proficiency to assist and perform clinical care including but not limited to vital signs, phlebotomy, specimen collection, medication administration and point of care testing as directed by unit standards.

Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. We support each other and encourage excellence among all who are part of our workforce.

Core Accountabilities:

• Organizational Impact: Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance. * Problem Solving/ Complexity of work: Follows a well established process to solve routine problems where solutions are clearly prescribed. * Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job. * Team Interaction: Individually contributes to the team.

Core Capabilities :

Delivering Excellent Services : Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality : Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation :Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

Less than 1 year

Education:

High School Diploma or GED

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled