Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Legal, Operations

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$78,200.00 - $129,100.00

Target Openings

1

What Is the Opportunity?

The Legal Operations Sr. Analyst must be a problem solver who is passionate about data and analytics, innovation, automation, technology enablement, and driving efficiency to advance operational excellence across Corporate Legal Services. The role is focused on conducting data analysis to promote data-driven decision-making, implementing solutions to automate processes, improving document, matter and knowledge management capabilities, and implementing outside counsel management initiatives. The Legal Operations Sr. Analyst is expected to manage tasks, identify business needs and requirements and make recommendations, draft presentations, document processes and workflows, analyze data and produce reports that turn data into compelling visualizations that provide insights, all in support of the strategic priorities for Corporate Legal Services and Corporate Legal Operations. This role reports to the Director, Corporate Legal Operations.

What Will You Do?

• This role will focus on operations across Corporate Legal by working with the Corporate Legal Operations team to prioritize operational objectives and execute on ongoing projects and initiatives.

• Responsibilities include:

• Partner with the Director to advance Corporate Legal's data journey, leveraging data and analytics to create reports and presentations using data visualizations and storytelling to communicate insights and inform decisions/outcomes.

• Support ebilling and matter management operations.

• Execute on the Corporate Legal Operations Strategic Plan.

• Under guidance from the manager, implement methods to improve department efficiency and productivity, including through workflow automation.

• Partner with IT on implementation of technology roll-outs, including executing on change management strategies, drafting and revising documentation, and delivering end-user training.

• Assist with planning, presentation development, logistics and execution of key internal Corporate Legal Department events, such as webcasts, speaker events, and offsites.

• Support strategies for effective outside counsel and vendor management.

• Support programs that optimize the sharing of knowledge and collaboration across the department.

• Execute on tasks and initiatives related to operational objectives.

• Participate in legal operations industry groups and initiatives, as appropriate.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s degree preferred.

• 3+ years experience with legal department technologies, including eBilling, matter management, document management, and others.

• 3+ years experience with descriptive analytics, data quality, data retrieval, reporting, and dashboards.

• Strong analytical and critical thinking skills with the ability to effectively communication and present technical data.

• Proficiency with Microsoft Office tools including Excel and PowerPoint.

What is a Must Have?

• Three years experience in supporting legal operations function or equivalent function.

What Is in It for You?

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .