Unilever Ecommerce Associate Manager in Englewood Cliffs, New Jersey
Background & Purpose of the Job
Ecommerce is the fastest growing segment of the retail industry, and Unilever has made it a top priority to accelerate in this channel as a key growth driver. These goals drive the need for passionate ecommerce individuals to propel us to growth. The Omnichannel Field Associate Manager is responsible for embedding ecommerce business operations into the way we manage multiple strategic customer relationships, and rapidly growing their omnichannel turnover and share. This role will accelerate Unilever’s ecommerce sales by developing, enabling, and operating omnichannel businesses at scale.
Who You Are & What You’ll Do
The Ecommerce Associate Manager will collaborate with the Omnichannel Field Team Lead to develop an informed point of view on what is needed to drive ecommerce growth at a group of our medium and small-sized retailers. The Associate Manager will then engage with the Field to execute the retailer specific jobs-to-be-done to drive commercial results for Unilever. In partnership with the key Customer Development teams, the Ecommerce Associate Manager will determine the retailer-specific goals, areas of opportunity, and growth drivers, and then work with the Omni Customer Business Teams (CBMs) to turn the plans into action. Bringing knowledge of ecommerce to the table is key to drive the conversation with retailers and help to upskill the broader field organization. They will share accountability for turnover, share, and perfect store online metrics with the Omni CBMs.
He or she will be key talent for digital leadership positions in the future. He or she needs to be a disruptive thinker who can see opportunities and inspire the team to deliver, but also an operator who can navigate the organization efficiently, identifying any roadblocks that may arise.
You’re customer-obsessed: Build a deep understanding of both the retail customers you serve and the end consumer to maximize consumer demand.
You love to win, and have fun doing it: You want to be part of the next big thing for Unilever. Omnichannel is an undefined quantity and we are setting the tomorrow of the company while delivering strong results today.
You’re a dot connector: You figure out ambiguous problems with limited direction and past examples in order to accelerate growth with your customer.
You’re a changemaker: You are unafraid of challenging the status quo or adopting a better, bolder way of doing things to grow your business. You need to determine a path to growth with each field team and work with them to enable change.
What You’ll Need To Succeed
A minimum of 3-5 years of industry experience in CPG within sales/customer development or business/account management roles
Strong negotiation skills and experience in owning/meeting commercial targets
Ability to forecast sales and manage trade investment and return on investment
Working knowledge of ecommerce retail basics, traffic and conversion drivers, search, the consumer’s path to purchase journey, and omnichannel customer models
Prior experience in ecommerce sales or buying
What We Can Offer You
Culture for Growth at https://www.unilever.com/about/who-we-are/our-vision/ | Top Notch Employee Health & Well Being Benefits at https://drive.google.com/file/d/0BzuVqApc7i-tR2YxazMxNkpPZVU/view | Every Voice Matters at https://www.unilever.com/sustainable-living/the-sustainable-living-plan/enhancing-livelihoods/opportunities-for-women/upholding-diversity/ | Global Reach at https://www.unilever.com/brands/ | Life at Unilever at https://www.linkedin.com/company-beta/1248/life/ | Careers with Purpose at https://www.unilever.com/sustainable-living/transformational-change/ | World Class Career Development Programs at https://www.unilever.com/careers/graduates/uflp/ | Check Out Our Space at https://www.themuse.com/companies/unilever/office | Focus On Sustainability at https://www.unilever.com/sustainable-living/transformational-change/
Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity Posters
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at 1-855-239-5459 or NAAccommodations@unilever.com at mailto:NAAccommodations@unliever.com . Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.
We are one of the world’s largest consumer goods companies with amazing brands, dynamic people and a sustainable vision. We meet everyday needs for nutrition, hygiene and personal care with brands that help people feel good, look good and get more out of life. If you are ambitious, keen to learn and want lo lead, you have come to the right place. Explore our website and apply to be part of a company with more than 400 brands used by over two billion people everyday.