Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

Sales Effectiveness & Analytics work is focused on developing, implementing, and monitoring compliance with sales processes and tools to improve sales force effectiveness including:

•Selecting, managing and training on sales related systems and databases (e.g., CRM: customer relationship management systems, ETMS: electronic territory management systems, etc.)

•Analyzing sales process reports (e.g., sales activities, opportunity pipeline, average time to close, characteristics of wins vs. losses, etc.) to identify areas for sales process improvement

•Assisting sales teams with sales reporting and individual account/sales territory planning

•Developing territorial sales quotas in accordance with the profit plan

•May prepare & control commission incentive budgets

The Lead Data Management Analyst, Sales Operations will be instrumental in providing overall data management support to the sales and commercial teams, analyzing internal and external data, identifying and recommending areas of opportunity to enable sales force effectiveness and developing advanced tools and automated solutions/dashboards,. He or she must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. He or she will develop keen understanding of sales data across multiple data structures like SAP, CRM and other external data sets and will be able to connect the data sets to optimize processes and create visuals in PBI to support the business.

Duties and Responsibilities :

• Work closely with Internal SFE team and IT to gather and document business program needs and translate them into a technical solution using visuals and creating data sources, metrics, and automation using reporting tools and databases.

• Works with internal/external team(s) to define necessary information and create information solutions based on business, sales, or project requirements needed to drive improvement in support of business strategies.

• Ensures that processes and services are continuously monitored for data accuracy, quality, effectiveness, and efficiency; participates in discovery sessions with operational leadership to find data discrepancies and identify issues. Engage in process and quality improvement activities, including working with the Data Governance team to optimize data quality and transparency.

• Independently able to provide troubleshooting, maintenance, support, oversight, and technical guidance to other team members.

• Performs technical troubleshooting, code debugging, and problem solving for custom built data warehousing solutions.

• Possess knowledge of workflows in multiple business areas to support data development, analytics, and quality improvement activities.

• Lead projects with varying levels of complexity to deliver coherent integrated technical solutions.

• Work on ad-hoc projects as requested.

Principal Contacts

• Internal- US Commercial Excellence, Corporate Accounts, SFE team, Channel Management, Marketing, Finance, Human Resources and IT.

Travel Requirements: Less than 10%

Language Skills Required:

• Speaking: English

• Writing/Reading: English

• Bachelor’s degree required with preferred studies in MIS, Data Analytics, computer sciences, Data scientist or equivalent.

• Strong proficiency in SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)

• Advanced knowledge of Microsoft PBI, Power automate tools and CRM systems like MS dynamics or Salesforce.com

Our progress will give you countless opportunities to move forward too. Seek out new challenges, and you'll find them. Stretch your thinking, and you'll find new ways to make an impact. And if you embrace the opportunity to drive your own growth, you could go further, and achieve more, than ever before.

This is a big step forward.

This is work that'll move you.

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Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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