[IMMEDIATE Hiring! Front Desk Guest Service Agent (FT/PT) The all-new Spark by Hilton Branson Meadows is preparing for its grand opening near the end of May and is now hiring for all positions IMMEDIATELY! Formerly the Barrington Hotel and Suites, the hotel has gone through a complete remodel, inside and out! Since its foundation in 1919, Hilton has been a leader in the hospitality industry, dedicated to continuing its tradition of providing exceptional guest experiences. Much of this success can be attributed to our valued Team Members who stay true to the Hilton Vision, Mission, and Values. We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Hospitality - We're guest focused and passionate about delivering Above and Beyond guest experiences. Integrity - We are dependable and do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players and productive in everything we do. Ownership - We're adaptable and the owners of our actions and decisions.

Front Desk Guest Service Agent responsibilities include but are not limited to:]{#_Hlk166160830}

• Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room.
• Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, processing gift certificates and cards.
• Maintaining cleanliness and stocking of Market, Coffee Cart and Lobby.
• Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
• Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
• Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
• Receive, input, retrieve and relay messages to guests.

Shifts: 7am - 3pm or 3pm - 11pm. (Night Auditor is a specialized position from 11pm to 7 am). Availability: open availability required, must be able to work any shift, any day - holidays and weekends. Possible exceptions for Part-time team members. The following benefits are available to our Spark by Hilton team members:

• Go Hilton travel program: 100 nights of discounted travel for you, friends, and family.
• Health Insurance, Dental and Vision are available to you and your family.
• End of year bonus for team members who are employed and work to the end of the year.

If you are excited about being part of our opening team, you may apply in person:

• Monday through Friday 1 pm - 5 pm.
• We are located at 263 Shepherd of the Hills Expressway, behind Noodle 21 and adjacent to the Mansion Theatre.
• If you need to arrange a special interview time, please email Christine Clark at Christine.Clark@Hilton.com

We look forward to meeting you