Unilever 3PM Operations Lead (Sundial) - Amityville, LI in Amityville, New York

Job Title : 3PM Operations Lead (Sundial)

Location: Amityville, NY (Long Island)

I. Position Summary

  • Reports to Supply Chain Planning Director with responsibility of all operational aspects of the Third Party Manufacturers (3PM’s)

  • Responsible for the co-development of the SC’s 3PM Strategy (w/3PM Procurement) assuring alignment with overall business strategies.

  • Supports business requirements by ensuring innovations and existing products support Unilever’s quality, cost, customer service and continuous improvement objectives.

Il. Position Responsibilities (Expected Work)

  • Participates on Unilever project teams in support of Brand Development and Brand Growth business targets. Team interaction with Procurement, Marketing, Produce and Package Development, Engineering, Finance, Planning, Quality, Customer Development and Legal.

  • Ensures long term sourcing and capacity planning are aligned between Unilever’s ambition and the 3PM’s available capacity with appropriate bandwidth.

  • Continually looks for in-sourcing opportunities.

  • Consulted and a key contributor to the Make or Buy analysis with inputs from the respective functional areas.

  • Supports innovation deployment in the spirit of vertical start-ups and ongoing launch success. Ensures that the 3PM passes technical evaluations.

  • Responsible for monitoring KPIs, schedule attainment, continuous improvements, cost savings opportunities, project and innovation management. Serves as the liaison and partners with 3PM Procurement.

  • Responsible for Operational issue resolution in areas such as quality, customer service, production issues and material supply constraints. Identifies performance “triggers” and engages Unilever Category expertise and support (Quality, Technical, etc.). Lead incident and issue investigation. Ensures multi-function technical visits occur based on trigger point.

  • Shares best practices and lessons learned across the Category (where competitively possible).

  • Ensures that the 3PM validates implementation of new standards, new processes, new materials, new suppliers and other changes with risk tolerances aligned with Unilever.

  • Ensures the basics are in place such as GMPs and USQS.

  • Ensures technical standards and specification are transferred from Quality and R&D to 3PM. Also ensures the 3PM understands and implements them properly. Ensures the 3PM passes technical qualification for all new standards, products, lines and other requirements.

  • Ensure safety standards are understood by the 3PM. Support 3PM with safety mindset program.

  • Pushes the VIP and continuous improvement agenda.

Ill. Challenges

  • Large geographical supply base across several time zones. Need to be able to work remotely and at times during unconventional work hours.

  • Respond to unplanned / unexpected product and production requirements in a timely and cost effective manner to avoid disruptions in customer service.

  • Requires fully operational understanding of Unilever GMP’s, products and technologies involved in different categories, working knowledge in project management, plant capability, capacity planning and line availability with various manufacturing operations.

  • Effectively managing multiple new product launches in tight timeframes as “speed to market” [from concept to initial production cycle] times decrease. Cost effective management of capital investment and its strategy.

  • Ability to handle multiple priority projects with significant periods of travel to throughout the Americas.

  • Working across multiple business operating units, interacting with various levels of management as a shared service supplier.

IV. Scope

  • Responsible for supporting the category’s full 3PM network including co-packers.

  • Manage multiple complex and concurrent innovations activities in the 3PM network. Assure OTIF delivery.

  • Support short lead-time capacity demands (‘crises’) to support Unilever factories during expected production problems or spikes in demand.

  • Interact directly with senior level UL stakeholders and functional experts within the business as well as an extensive community of users and senior level contacts.

  • Work collaboratively on cross-business teams.

V. Skills & Competencies

  • Undergraduate Degree in Engineering, Technical, Science, or Supply Chain discipline. Master Degree preferred.

  • Minimum of 5+ years of broad based Supply Chain responsibilities. Significant relevant factory experience and/or strong supply management preferred.

  • Need to manage ongoing relationships with suppliers and internal customers to deliver value into the business. Manage contracts agreement, implementation and termination and joint assessment of the relationship and project portfolio.

  • Future growth will come in categories where UL has no capability, this role must work with Procurement to prospect externally to buy the technology and capability needed.

  • Assess risk within the 3PM and the network, help the SC understand the risks and develop plans to minimize and/or avoid the risk.

  • Achieve the desired outcomes of substantial projects on time and within budget through the application of project management principles and techniques and by optimizing the contribution of the people involved.

Standards of Leadership (SOL’s) Required for Success

  • Aim for performance excellence through own efforts

  • Break existing patterns of working and to create growth opportunities. Requires action orientation to implementation, monitoring, and follow-up of 3PM operation system and quality improvement.

  • Need to constantly monitor what is happening both internally and externally, and take decisive action today to create new growth opportunities for tomorrow, staying ahead of the game, maximizing growth opportunities for the business by using supplier resources and ideas to Unilever’s benefit.

  • Demonstrate and promote co-operative working with other team members to achieve shared growth goals.

Vl. Comments

  • Must be willing to travel extensively.

  • It is highly recommended that the incumbent have a strong manufacturing background, be entrepreneurial in day-to-day thinking, be a team player, and have a strong sense of urgency to get the job done. The role is primarily one of activation and it is important to get production and distribution set up and commissioned at third parties.

  • Generates significant value to the business via innovation support, speed to market, manufacturing flexibility, capital avoidance, and lower total cost of goods.


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity Posters

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at 1-855-239-5459 or NAAccommodations@unilever.com at mailto:NAAccommodations@unliever.com . Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

We are one of the world’s largest consumer goods companies with amazing brands, dynamic people and a sustainable vision. We meet everyday needs for nutrition, hygiene and personal care with brands that help people feel good, look good and get more out of life. If you are ambitious, keen to learn and want lo lead, you have come to the right place. Explore our website and apply to be part of a company with more than 400 brands used by over two billion people everyday. ​