Dairy Sales Associate  

• Job Description Summary  

Stocks and maintains the dairy department according to established department procedures and standards to ensure that merchandise is available for customers in order to generate sales and maximize profits. Meets customer satisfaction through constant and consistent customer service.

ESSENTIAL DUTIES ANDRESPONSIBILITIES

The associate is responsible for the functions below, in addition to other duties as assigned:

• Keeps the dairy department well stocked and appealing at all times to meet customer demands, while achieving efficiency and productivity standards. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
• Ensures that dairy product is fresh and saleable by following rotation standards. Also ensures that product is correctly priced with proper tags or signage. Handles spoiled and damaged merchandise, or merchandise that may be getting close to expiration according to company procedures and standards.
• Maintains condition of the sales floor, cooler and backroom.
• Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
• May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of power jack or hand jack (if properly trained --training provided).
• Helps review orders to manage inventory levels. Minimizes losses by following time and temperature guidelines. Reports damages and/or discrepancies to Dairy Leader or store management.
• May assist with baling cardboard or other related duties if over 18 years of age and properly trained. Training provided.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.